Tech support AI assistant
With Trismeg’s platform, any company can effortlessly build and deploy a Tech support AI assistant that reduces costs, streamlines operations, and boosts user satisfaction. These on-demand AI assistants eliminate the frustration of waiting on hold or searching through lengthy FAQs, delivering fast, efficient support that enhances customer satisfaction.
Support from a team of AI experts
AI deployment on cloud or on-premises
Retain full control and ownership of your data
Increase ROI with our off-the-shelf AI builder
Client challenge
Many companies face the challenge of improving customer support by providing accurate responses to inquiries about billing, services, technical issues, account management, and upgrades. The goal is often not to replace human agents with AI but to reduce their workload, enabling them to focus on complex cases, creative solutions, strategies, and VIP customers. This approach helps enhance overall employee happiness, customer support experience, and user satisfaction.
Why AI?
- AI assistant reduces the workload for customer support team by handling routine inquiries, freeing them up for complex issues.
- Lowers operational costs through automated support, making customer service more cost-effective.
- Faster and more accurate responses from AI improve user experience and satisfaction.
- Streamlines processes and reduces wait times, enhancing overall operational efficiency.
- Support agents can focus on engaging and strategic tasks, boosting their happiness and job satisfaction.
- Improved support quality leads to higher customer retention and loyalty.
Trismeg solution
Trismeg offers a turnkey solution that allows businesses to build customised AI assistants tailored to their specific needs, all without writing a single line of code. Using our user-friendly UI, companies can seamlessly create AI agents that handle customer support inquiries—covering billing, services, technical troubleshooting, account management, and upgrades—with accuracy and efficiency. This not only boosts customer support effectiveness and satisfaction but also increases ROI by leveraging Trismeg’s ready-made, off-the-shelf AI building platform. With Trismeg, businesses retain full control and ownership of their data, ensuring security at every step, and benefit from continuous support from our team of AI experts.